Registration Opens May 31st

All Emerson Exchange daytime events — including registration, group meals, all sessions and technology exhibits — will take place at the Gaylord Opryland Resort & Convention Center


Gaylord Opryland Resort & Convention Center


*A daily resort fee of $18.00 plus applicable taxes will be added to the guest room rate.

This fee covers several in-room amenities which include:

  • Bottled Water (two per room, per day)
  • Resort Savings Card
  • In-room wired and wireless high-speed internet access
  • Wireless high-speed internet access in public areas (excluding convention center)
  • Access to the fitness center at Relache, the Spa at the Gaylord Opryland
  • Designated complimentary in-room beverages
  • Scheduled Complex Shuttle Service (to the Grand Ol Opry House, General Jackson Showboat, and Opry Mills)
  • Complimentary local, domestic, and toll-free calls in room
  • Complimentary online access to the Wall Street Journal
  • Gaylord Springs Golf Links practice range access, daily bucket of balls and shuttle from resort to golf course
  • Wildhorse Saloon cover charge for up to 4 guests
  • Opry Mills savings passport with hundreds of dollars in additional savings


$199 Run of House

$249 Atrium View


 *The above rates are subject to all applicable taxes

(currently $2.50 city tax per night, 6% hotel tax per night and 9.25% state tax per night, subject to change)


One Terminal Drive, Nashville, TN

BNA website

Approximately 9 miles from the Gaylord Opryland.


Daily roundtrip shuttle services from the Nashville International Airport to the hotel. Check the Gaylord Opryland website for rates and details. Learn more >>

Uber and Lyft are both available in the Nashville area. Check the airport website for airport pick-up locations.

Taxi fares from BNA to Gaylord Opryland are approximately $30-40 each way. Check the airport website for airport pick-up locations.

BNA has several on-airport car rental companies. Click here for an overview of the On-Airport Car Rental information.

How to make your hotel reservation:

Upon completion of registration, click Book Hotel to book your hotel reservation immediately.  If you choose to reserve your hotel room at a later date, you must login to the myExchange Dashboard with the email and password you created during registration. Follow the registration link and then click the hotel link provided on your account to book your hotel reservation. If you need to make changes to your existing reservation, you will login to the myExchange Dashboard as well and follow the hotel link. You must register for the conference before you can book a room.  

Hotel and travel accommodations are not included in registration fees. If you do not receive a reservation confirmation email within 24 hours of booking your room, please check your spam and junk folders as sometimes hotel confirmations are routed there.  If you have not received a confirmation please contact the hotel reservation team at 615-889-1000 or 888-777-6779 to request that it be resent.  It is important to make your reservation as soon as possible. Reservations are processed on a first received basis.

Speakers: You are welcome to register for the conference and book your hotel room starting May 31st.

Hotel FAQ

All attendees are responsible for making their own hotel reservations and will be prompted to do immediately after completing registration.  Should you choose not to reserve your hotel room after registering, you must log in to the myExchange Dashboard in order to access the hotel block to make your hotel reservations. Reservations must be made through the myExchange Dashboard to receive special Emerson Exchange group rates.  Logging in to the the myExchange Dashboard and following the Book Hotel link is the only way to make a reservation at the Gaylord Opryland.  The Gaylord Opryland reservation team is not accepting new reservations via phone.   


An acknowledgment of your reservation request will be sent by the Gaylord Opryland hotel reservation system, usually within minutes after submitting your completed reservation online. Keep a copy of the acknowledgment for your records.  If you do not receive an acknowledgment email, please check your spam and junk folders before contacting the reservation team (at 615-889-1000 or 888-777-6779) to request that it be resent.  You must supply a valid credit card number to guarantee a reservation. A first night’s deposit is required by the hotel to guarantee your reservation.

No, this is not a legitimate offer though the conference management team or the Gaylord Opryland.


Various “Pirate” Housing companies are contacting Emerson Exchange attendees and exhibitors implying that the Emerson Global Users Exchange team has asked for their assistance with hotel reservations in Nashville, TN for the upcoming 2019 Emerson Global Users Exchange. WE DO NOT HAVE A RELATIONSHIP WITH THESE COMPANIES.


If you are contacted by a Housing Pirate Company recognize that they are not endorsed by Emerson Exchange. Despite their claims, they do not have access to our negotiated discounted rates. For accurate information regarding reservations or availability, please log in to your myExchange Dashboard and click the Book Hotel button.


If you make a reservation through any means other than directly through the myExchange Dashboard link, Emerson Exchange is unable to guarantee the reservation is valid.  The Early Bird registration fee discount is contingent on staying within the hotel blocks secured for the conference.


If you have questions or concerns, please contact the Emerson Exchange Conference team,

Yes, you must supply a valid credit card number to guarantee your reservation and a first night’s deposit will be charged by the hotel to hold your reservation.

In an effort to support our host property and keep registration fees lower, Emerson Exchange requests that all attendees stay within the housing block arranged for the conference.  Conference attendees staying at the Gaylord Opryland will receive the lowest rates available at the hotel and can take advantage of the “Early Bird” reduced conference registration fee until August 15, 2019.


Local attendees within a 50 mile radius are exempt from the hotel requirements.

To make a change to an existing reservation, access your reservation online via my Exchange Dashboard by clicking on “Book/Modify Hotel“.  You will need your acknowledgement number in order to access your reservation. You may also call the Gaylord Opryland housing department at 615-889-1000 or 888-777-6779 to make any modifications.  An early departure penalty may be charged at your hotel’s discretion if your check out date changes after you check in.

CANCELLING YOUR RESERVATION: You must handle your hotel room cancellation yourself by logging in to the myExchange Dashboard by clicking on “Book/Modify Hotel” You will need your acknowledgment number to access your reservation. Each cancellation will be issued an email including the date and cancellation number.  


TRANSFERRING YOUR RESERVATION: If you are transferring your hotel reservation to another attendee you must call the Gaylord Opryland reservation department with the Hotel Acknowledgement number and the last name of the original reservation holder.  They will facilitate the change and you will need to provide a credit card to guarantee your reservation.


The hotel will retain the deposit of your first nights room and tax if the hotel is cancelled within 72 hours of check in date.

Emerson Exchange room blocks sell out quickly.  You should make your reservation as soon as you know that you are planning to attend and after you have registered for the conference.  The online system allows you to easily make changes to your reservation. 

Fill out and submit the sub block request form for consideration.  Once approved you will receive the sub block agreement form and detailed instructions on how to finalize the sub block for your group.  All sub blocks will need to be submitted to the hotel via rooming list and the rooming list is due to the Housing Management Team no later than August 16, 2019.  

First book a standard room and forward the acknowledgement and request for a suite to Gaylord Housing Management to obtain suite rates and availability.

You may self park at the Gaylord Opryland parking garage or Valet at the main entrance of the hotel.  Self Parking is $32.00/day, Valet is $40.00/day.